HERE TO HELP

LET’S KEEP
YOU MOVING.

Questions about the app, your account or your training tools? Find the right place to get in touch.

BUSINESS & PARTNERSHIPS

Something else in mind?

SCAMPR is developed by MW AI Labs Ltd.

matthew.woods@scampr.co.uk

QUICK ANSWERS

GOOD TO KNOW.

Before the next step.

How much does SCAMPR cost?

The website checkout offers £5 per month or £40 per year. Annual billing saves £20 compared with twelve monthly payments. Both include the same features; AI coaching is limited to two requests per day. Compare plans.

Which devices are supported?

SCAMPR is designed for iOS and Android. Public app-store links have not yet been added to this site. Join the beta waitlist for access and launch updates.

Do I need a Strava or Garmin account?

No. SCAMPR has built-in GPS tracking and manual workout logging. Strava integration is coming soon. If your app provides Garmin connection controls, start the connection there.

How does the AI coach work?

Anthropic’s Claude AI uses your training data, goals and other training context to provide coaching guidance. You can make up to two requests per day. AI output can be inaccurate and is not medical advice.

Where can I read about my data?

The privacy policy describes account data, training and GPS information, third-party services, storage and deletion. For a data request, email privacy@scampr.co.uk.

Are ultra-marathon plans included?

Yes. Options include 50K, 50-mile, 100K and 100-mile distances, with long-distance preparation focused on endurance, nutrition strategies and mental resilience.

How do I delete my account?

The app provides account deletion in Settings. The supplied privacy policy states that account data is deleted within 30 days, with backup copies deleted within 90 days. For help, email privacy@scampr.co.uk.

I subscribed. What should I check next?

Use the same email in SCAMPR as at checkout, and check your subscription in the app. If access has not updated, email support@scampr.co.uk with your account email and receipt reference. Do not send card details, passwords or connection codes.

My Garmin connection did not complete. What now?

Return to the SCAMPR app and restart the connection there. If you reached a connection-code screen, copy the code into the app to complete linking. Do not share the code. Contact support if the issue persists.

How do I cancel a subscription?

For help with a website subscription, contact support@scampr.co.uk using your account email. For a subscription purchased through an app store, use that store’s subscription settings.

YOUR NEXT CHAPTER

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IN MIND?

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Join the beta waitlist